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FREQUENTLY ASKED QUESTIONS

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Got A Question For Us?

Wanna ask us something?  Before you do, check out the most frequently asked questions from our customers below.  Can’t find the answer you’re looking for?  No Problem!  Simply contact us directly and we’d be happy to help you with all of your enquiries.  Click on the link below.

OUR MOST COMMON QUESTIONS

All our charging stations require to provide an excellent service for your business and customers is a standard 240 volt, 3 pin plug socket.

Of course! Simply contact a member of our Forever Connected team who will discuss a number of options on how we can help your trade stand.

Absolutely not! If you decide that you wish to keep one or more of our charging stations at your venue for your customers to use, we would be more than happy to help. Hiring costs would just be charged as usual at the end of each month until you no longer require our services.

Simply get in touch via our contact form and a member of our sales team will be on hand to take care of all your requirements and to arrange your Forever Connected charging station.

Hiring or purchasing our units is completely hassle free as Delivery, Installation, Set up and Maintenance is taken care of by our friendly and reliable Forever Connected team.  (Free delivery within 25 mile radius of our warehouse.)

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Yes certainly! All of our charging stations can be customised/wrapped in any design or colour you require. We can arrange full wraps as well as temporary and long term stickers or logo’s for your business. Simply send us your designs and we will apply these to suit your requirements.

You can also utilise our beautifully built in 19” LCD Screens which can play real time digital media such as Photos, Sound Enabled Presentations and Videos, Menu’s, Product Information and much more. We can upload your designs for you by you sending us your requirements or a member of our team can show you how to upload your own content both free of charge!

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Every locker on all of our charging stations is LED light to make the charging process simple to use for your customers and visitors. When a locker is light red the locker is occupied. When a locker is light green the locker is available for charging.

Each charging station has a manual over ride code to retrieve a phone if a customer has forgotten their 4 digit pin. Each Charging station has a serial number unique to that unit, simply call our customer service number and read out the serial number and a member of our service team will provide you with instructions on how to retrieve the phone.

Alternatively if a charging station has been purchased or is being supervised/managed by an individual, we would issue this individual with the a secure override code to retrieve their phone.

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All of our charging stations are manufactured to the highest European standards offering a very safe and secure charging station for your customers to charge their phone. All 6 lockers are LED light and are equipped with electronic PIN authorisation technology meaning each locker can only be opened when the PIN number your customer chooses has been entered and authorised.

We can provide Forever Connected charging stations for both short term and long term hire. Simply get in touch with us at Forever Connected to find the best solution for your event/venue.

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It’s Easy To Get In Touch!

We want to hear from you.  So, just simply fill in our contact form and let us know what your questions are.  We’ll get back to you as soon as we can because we value your business!

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